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Objectives |
| Essential Question:
How does a designer make
products the right size? |
Evaluation and designing
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Define
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literature search
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user trial
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user research
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expert appraisal
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Outline the general criteria used to evaluate products.
--does
the product meet customer needs
?
reliability
-- does the product meet the customer's expectations for useful life and
fredome from repairs?
ease of use --user
friendliness
safety
aesthetics
materials
-- are materials durable, inexpensive, readily available
construction
cost
-- is the customer willing to pay the price?
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Explain how the criteria used to evaluate products will vary depending on the
purpose of the evaluation.
For example, crash-testing cars is done
in relation to safety only.
Apply the general criteria to
evaluate products. Explain the use of qualitative and/or quantitative tests,
models and experiments used to evaluate ideas at the design development stage
(developing chosen solution) of the design cycle.
--asthetics
and
user friendliness
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Describe one advantage and one disadvantage of literature
search for data collection.
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Evaluate the importance of ICT in aiding literature searching.
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access to information
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speed
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costs,
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storage
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security.
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Describe one advantage and one disadvantage of a user trial to
collect data.
“user” is a non-specialist, which makes
trials easier and cost-effective.
disadvantage:
users may carry out tasks in different ways
from those expected and be inexperienced.
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Describe one advantage and one disadvantage of user research
to collect data.
data is relatively easy and cheap to obtain
disadvantage:
data is largely qualitative.
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Compare user research with user trial.
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Describe one advantage
and one disadvantage of using expert appraisal to collect data.
For example, expert knowledge and advice are
gained (compared to a user trial), but the expert may be biased. It may also
be difficult to locate an expert. Data is usually qualitative.
| Essential Question:
How does a designer make
products the right size? |
Evaluation and manufacturing
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Define
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cost-effectiveness.
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quality control
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quality assurance.
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performance
test.
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value for
money.
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Identify the nature of evaluation at different stages of the
product cycle.
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different types of market research, for
example, evaluating competitive products,
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evaluating the success of a new product
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evaluating for redesign.
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Explain the importance of cost effectiveness to manufacturers.
In order to maximize profit, manufacturers require the most cost-effective
production system. This is often the major aim of the brief for designers.
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Compare quality control with quality assurance for
manufactured products.
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Describe one advantage and one disadvantage of using a field
trial to collect data.
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Compare price with value when assessing a product for value
for money.
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Explain how consumers apply criteria to evaluate a product for
value for money, referring to before purchase, purchase, initial use and
long-term use. Before purchase: advertising, manufacturer’s specification,
list price, product image, and evaluation by experts and consumer groups.
Purchase: aesthetics, performance, build quality and purchase price. Initial
use: actual performance, safety and ease of use. Long-term use: reliability,
ease of maintenance, durability and running costs.
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Discuss how the criteria in 7.3.3 are assigned different
weightings depending on the design context. Value
judgments
play a part in product analysis, and they vary according to the individual,
the time (era) and the circumstances. Consumers often value utility, security,
availability, rarity and aesthetics, while designers may consider function,
reliability and ease of maintenance more important.
Explain the relevance of quality assurance to consumers.
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consumers do not have to carry out their own
research
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they have a means of
redress if a product fails to match expected standards, for example, via a
guarantee.
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Discuss the role of consumer associations for product
evaluation.
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independent evaluation manufacturers’ claims
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publish data for consumers
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compare similar products within a
target market
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recommend the best value-for-money products.
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Explain the contribution of the media and education to product
evaluation.
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consumer and lifestyle programs
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the weekend sections of newspapers
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consumer journals, and their focus on new products
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curriculum development and design education in schools
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